Communication is More Important than Ever

Communication is More Important than Ever

Here are a few tips and takeaways from Images & Details, Inc to help you stay on course today and in the future.


Communication is key to keeping your business alive, surviving and even thriving.

It is more important than ever to stay in communication and support each other the best we can under these circumstances. If you haven’t already, make sure to touch base with your clients, vendors and industry colleagues to see how they are doing both personally and professionally.

This is the time to go through your contacts and reconnect with past clients, associates, friends. Use this down time to network. Call, text, email, DM. 

This can be a time of opportunity. If you don’t have a plan now, it is the time to create one. Look forward to 3 and 6 months from now but keep in mind lockdown could continue for a month if not more.  Determine who your current client is, who could be a potential client, and any new services that you can provide.

Take this time to explore new avenues and platforms to keep your message out there. Boost your digital platforms or learn ways to move your brand to a digital format.

For all, make sure your website, social media and any profiles online are up to date. Post frequently on your social media along with enhancing your engagement and interactions with fellow professionals and consumers. Announce on all media platforms any alternative methods you are planning on using for your business or services you would now like to provide. Make sure your websites are e-commerce friendly and have google analytics to be able to record how people are finding you.

Emailing is an easy and cost effective way to get your message out there. Your subject line is key to getting noticed.  Make sure to create a timeline on content, short messages are easier than essays. Make sure to add a subscribe button and start building a contact list as email marketing is a direct way to target people interested in your business. 

Since everyone will be focusing on remote technology, look into digital advertising. Google advertising and social media advertising are user friendly and can be done on smaller budgets. It can also be targeted locally. Test the water and see what the analytics tell you, you can easily stop or even expand depending on results. Local media are also emphasizing digital opportunities, so reach out and see what they have to offer. 

For local retailers, think outside the box. The goal is to promote product sales, think of how you can let people view products or store. Try video chats, like IGTV, Zoom, Youtube, Facetime, for personal virtual shopping. Or take a 360 video of your store that is on your website so people can see your inventory. Make sure delivery or curbside pickup is accessible for those who want to make sure they are social distancing. 

 Please reach out to us with any questions, thoughts, ideas.  Let us know how we can be of help. Remember this is a MARATHON not a SPRINT.

Keep safety in mind for both your customers and you employees.

For more information, contact Beth@imagesanddetails.com.

Communication is More Important than Ever2020-03-27T14:08:14-04:00

Knowing Your Target Audience

Knowing your Target Audience

Your brand is your reputation, so make it a good one!


One of the most important factors of owning a business is knowing how to attract supportive and loyal customers. To enable this, you will first want to determine what type of audience you want to attract. These are the people you believe want or are in need of the service or product you are selling. Who are these people identifying with the product you are selling? You will need to ask yourself basic questions to get clarity such as, Where do they live? How can you reach them? are they a business themselves or a consumer? What field are they in? What is their budget?And so on….

Second, you will need to do some research to determine and define what your brand is and what makes it unique. Then create a strong brand identity getting your business to stand out and speak to your audience(s) in particular and among the other businesses in your field. It will need to be one that they understand and can easily relate to. Have your message be specific and catered to the detailed behavior and lifestyle of your customers. Whether it matters if they are local or not for example.These are the people who will seek you out in the sea of others by your image, so you’ll need to tailor your message to meet their exact needs. Ask yourself questions like, Why your product? Why should people come to you over all the others? What can you offer that the others cannot?You want your message to be clean, clear and concise.

Finally, set a goal of creating a unique and lasting image in the marketplace. Assess the places you need to be to build your audience. In order to do this well, it is vital to invest in strong marketing strategies and campaigns in order to reach these consumers and generate awareness about your business. How can they find you? How can you be sure you won’t be overlooked and lost in the sea of other strong brands in your field?

Brand building can happen through:

  • User experience (i.e. your website)
  • SEO & Content Marketing
  • Social Media Marketing
  • Email Marketing
  • Paid Advertising (PPC)

Connecticut based, Eleish van Breems Home have spent years examining their target audience and knows exactly who they are and how to reach them.  They spend a great deal of time learning who their clients are, what their brand is and has to offer that others cannot and they have created a unique and lasting image in the marketplace. When the two owners first started out they were able to reach their local audience and with further research they have since expanded to online in order to reach the same demographics that are outside their home base. They have broadened their store front to other locations in order to reach their target audience in other geographic locations. During this growth they have also expanded their audience to include designers, broader age range and income levels. Meanwhile, on the other spectrum, a Connecticut Design Center did the same research.  For them, selling to The Trade only they know their target customers are local Designers, but also the clientele of their designer clients. Based on watching the demands in their market place they have identified which lines to carry – both new and seasonal. Furthermore, they know exactly how to best market themselves to reach their clients. Both are thriving businesses that are growing!

Is your brand reaching its potential?

Contact Beth Dempsey

beth@imagesanddetails.com

203.966.8203

Knowing Your Target Audience2020-02-06T10:26:43-05:00

Speaking Engagements as a Tool for Success

You Are Your Best Advocate

Speaking Engagements as a Tool for Success


To put it simply: You are your best advocate. Of course, to build your brand you not only need volume in the voices backing you, but how do you draw in those supporters? To draw in support, one must utilize and enhance existing relationships to grow and build new opportunities. Participating in speaking engagements allows you to advocate for yourself along with fellow industry leaders, partners and media.

Whether you sit on a panel with other industry influencers or give a talk on your own, the insight and knowledge you share is greatly valued. The positives of sitting on a panel is that you are able to make connections with your peers, can compare and contrast points of view, and are promoted through their channels. On your own you can share intimate details on your business, your process and even the ups and downs that have led to your success which bonds you with others who are in a similar situation or let potential clients feel less intimidated to work with you. These types of events give you name recognition, credibility and promote you as a leader or expert in your field. It is also the perfect moment for media to learn more about upcoming names and build story ideas off of the unique details you might bring to the discussion.

As a company, we have been participating in speaking engagements on branding, marketing and PR. We recommend these experiences to clients who feel comfortable speaking, as it brings a face for people to connect with and remember. For example, we set up Atlanta based client Tish Mills- Kirk to participate in a panel discussion locally at Atlanta ADAC Market, this gave her the opportunity to build her relationship with vendors Style Library and Grizzel & Mann, meet and talk with an editor from AD Pro, along with explore the topic with fellow designers Michael Mitchell and Tyler Hill of Mitchell-Hill and Tim Green of Tim Green Designs. We also set Tish up to style a tablescape vignette in the Alden Parkes showroom with Replacements at High Point Market and were able to reach out to Style Library to help support her design through the rapport she received through the previous talk. She also engaged an audience in the space by participating on a panel with fellow designers Denise McGaha and Joni Vanderslice on unconventional ways to grow your business.

The more that you are out in the public eye the more opportunities become available for you and your business. Team up with brands targeting the same audience to make an imapact and gain eachothers existing followers. If you are a store or showroom make your space available for events and put together a few speaking experiences, this is trending as the best way to build engagement and feedback from the audience you are targeting. Don’t be afriad to add personality and a face to your business!

For more infrmation or help with an event, contact Beth@imagesanddetails.com.

Speaking Engagements as a Tool for Success2019-11-05T13:01:30-05:00

How To Navigate The Ever-Changing Landscape Of Media

How To Navigate The Ever-Changing Landscape Of Media

It’s time to create a new road map.

Over the last several years, media has taken a downward spiral, especially in the home and interiors sector. From the toppling of the mighty in 2018 of Hearst Tower — House Beautiful, ELLE Decor and Veranda, to last Friday’s news of Traditional Home downsizing and bringing 5 Publications under one editor, it’s a totally new landscape.

Last month, I moderated the “Changing Landscape of Media” panel at the Luxury Home Design Summit at the Chatham Bars Inn hosted by New England Home Magazine. It was a dynamic three days of incredibly compelling speakers and discussions. I would highly recommend attending next year’s event.

The big takeaway is: in reality, there are more opportunities today to be able to generate exposure for you and your company than ever before. The challenge is to determine who to approach and how to get them to notice you.

A few tips:
Content is key
Craft a compelling story
Know your audience
Be authentic
One to one conversations

Stacy Kunstel a long time stylist and media maven shared some thoughts of media from the old guard (print) to the new media and what’s on the horizon. Overall, there are many more opportunities to get exposure for your company, especially in nontraditional ways. The downside is how to decipher and determine what is correct for you and your brand. Here are a few of her thoughts on what design related companies might want to explore now: self publish, YouTube, Zillow, podcasts, designer in resident features, non-design media covering design.

Digital director Keith Pollock of AD shared insights into their power in the marketplace. They recently have grown to 4 million Instagram followers. In April, they launched a pro membership service for designers similar to Business of Home but with much more capabilities and customization. It provides opportunities to get published, sourcing assistance and train reporting. Tip from Pollock: pitch via email, be brief but give noteworthy details.

Adam Japko of Esteem Media discussed the new landscape and creating custom contact through native advertising. This feels and looks visually like natural content. There is a 61% growth in this category since 2016. One of the interesting tidbits is if you hear something, a few days later you typically only recall 10%, whereas if you see an image there is 65% recall. It is a visual world today. They are projecting dollars spent on influencer marketing to be $5 to $10 billion by 2020.
Tip: When working with influencers, brands need to “let go of control” this allows content to “be authentic”.

As a creative brand strategist, our recommendation is always to have a great story to tell and to spend the time to know who your target audience is. It is the method of delivery that is really different today. If you want to learn more give us a call.

Beth Dempsey
Images and Details
203.966.8203
Beth@ImagesandDetails.com

How To Navigate The Ever-Changing Landscape Of Media2019-07-09T14:27:20-04:00

Effective Collaborations

Effective Collaborations

Collaboration can be such an effective tool for small businesses to build their brand, particularly in today’s competitive marketplace. 


To take your business to the next level consider these 4 tips as a foundation in your brand strategy.

First, it is necessary to find brands that are complementary and have the same values as your own business. Then you want to leverage that synergy between the two which can increase your audience reach.
Screen Shot 2019-02-05 at 3.56.42 PMMost recently, Images and Details did just that with the 4th edition of our pop- up, Ancien et Moderne in Paris. We brought together heritage brands in the luxury home sector such as Savoir beds, Rinck, and Maison Leleu utilizing a theme of “Ode to the Orient Express” to create synergy and tell a story. Savoir beds partnered with Voutsa fabrics to create bed toppers. Rinck collaborated with Fromental wallcoverings and Hector Finch Lighting to create a boiserie wall that replicated a train car on the Orient Express. The result: one of the most talked about collaborative projects during Maison Objet and Deco Off! Design inspiration and storytelling at its best!

Press coverage included: WSJ, AD Pro, T & C, Interior Design

Second, utilize each others’ social media networks, such as Instagram and LinkedIn, to share your stories and double your engagement and exposure. Check out  Savoir bed’s, Rinck’s, and Voutsas Instagram feeds. Screen Shot 2019-02-05 at 5.08.46 PMThird, you want to share assets such as photography, marketing materials, and events.  Maison Leleu and Rinck are both heritage brands with strong French ties and rich stories to tell. To expand their network and spread their brand story, they co-hosted a cocktail party inviting key clients, media and the French Interior Design Society.  Savoir Bed and Lasvit collaborated on an event with Luxe Magazine. Voutsa partnered with NYDC to invite their clients and press to see the space and meet the participants.  Each spread the word in a more cost-effective manner.   Invitations, e-blasts, and photography were co-oped and shared by the various participants.  The market and PR teams worked together to attract the different media – French, American and British which was much more effective and efficient. This increases your chance of exposure exponentially and on an international level.  Each brand has to remember to be responsive and leverage that exposure to help grow their respective brand.

And finally, if you can get your product on a new sales platform it can be a great way to increase sales distribution through larger luxury retail channels. Voutsa Textiles worked with Savoir beds and created a custom topper that is now being featured in Savoir showrooms. This became a win-win for both brands.

Effective Collaborations2019-05-28T14:00:34-04:00

Creative Brand Launches

Creative Brand Launches

Create brand appeal that speaks to the audience you are targeting. Produce quality tools and materials that proudly represent the company and your agency.


In preparation for a launch, whether it is a product, company or community, research and planning are key to a successful outcome. Understand the perception consumers, designers and media have of the brand and learn who you are targeting. Then tie that research into the overall goals and objectives of what you’re trying to accomplish.

Most recently PETER FASANO launched a new textile and wallpaper collection and the objective was to introduce it to trade (designers) and media outlets catering to the interior design industry. The overall brand image and verbiage should flow across all tools and materials for any launch. Every aspect of the packaging needs to be thought out and unified in order to be able to have the most impact. For PETER FASANO it was thinking about tangible tools that will represent the quality of the brand and display the new collection.

As Summer was approaching, we focused on what was an appropriate Summer item people will be able to utilize but also has the ability to be customized. A tote bag and water bottle came to mind as items we thought would resonate and allow us to display the patterns and prints in a unique way. This was a creative way for the designers and editors to keep thinking about the collection all Summer long. The tools have garnered positive feedback, editorial request and created social media buzz. Marketing materials like these continue to allow the brand to be involved in conversations in the marketplace.

Creative Brand Launches2018-06-20T10:21:11-04:00

Architectural Digest’s Bronson Van Wyck and Designer Celerie Kemble at Michael C. Fina

Architectural Digest’s Bronson Van Wyck and Designer Celerie Kemble at Michael C. Fina

Images & Details recently teamed up with a dynamic duo – Architectural Digest special projects editor and event planner extraordinaire Bronson Van Wyck, and superstar designer Celerie Kemble – to kick off the summer entertaining season at the Michael C. Fina New York flagship. The event was co-hosted by Architectural Digest and featured four gorgeous tablescapes with pieces pulled from Michael C. Fina’s tabletop collection. Guests enjoyed summer sips as they conversed and admired the vignettes.

Hermes ikat

Hermès Voyage en Ikat inspired the Eastern-themed tabletop vignette titled “The Rug Merchant’s Banquet”

Each table was inspired by a different part of the world; some inspired by travels and others simply by color and pattern.

The first table, dubbed “Sundowners on a Serengeti Plane,” was inspired by a trip to Africa the design duo had taken a few years back. The table included a leopard perched on top of a pile of antlers to really give onlookers an animalistic feeling.

The second table called, The Rug Merchant’s Banquet, first inspired by bold colors, evolved into an Eastern masterpiece complete with elaborate fabrics and Hermès Voyage en Ikat printed porcelain.

“Picnicking after the Beaufort Hunt” channeled aristocratic English “mismatched chic,” with a table featuring a delightful patchwork of Royal Crown Derby patterns and textures … and even a taxidermy fox.

 Royal Crown Derby

Royal Crown Derby plates featured on Picnicking after the Beaufort Hunt.

The last tablescape, Midnight in Mississippi, was inspired by Wyck’s southern roots. The Nymphenburg fish platters  transported Wyck to his past, reminding him of youthful summer nights. Baccarat red stemware and l’Objet place card holders  were the final touch, adding a dab of southern elegance to the beautiful table.

Nymphenburg

Nymphenburg fish platters give a deep southern feel to Midnight in Mississippi.

Architectural Digest’s Bronson Van Wyck and Designer Celerie Kemble at Michael C. Fina2019-05-28T15:22:35-04:00

Images & Details Event: LCDQ Legends Design Panel

Hollywood at Home's new showroom location on La Cienega Boulevard

Hollywood at Home’s new showroom location on La Cienega Boulevard

At this year’s LCDQ, Images & Details brought together five of LA’s top interior designers, Jamie Bush, Amy Meier, Christo Prevazanos and Todd Nickey & Amy Kehoe for a roundtable discussion of their custom fabric collaborations with our client Peter Fasano, hosted by Domino editor Robert Leleux at the new Hollywood at Home showroom.

Designer Amy Meier's Tent was a show-stopper at Hollywood at Home

Designer Amy Meier’s Tent was a show-stopper at Hollywood at Home

The west coast-based designers shared the inspiration behind their individual patterns and what it was like to work hands-on with a guru like Fasano, who has been creating fabrics and textiles for over 30 years. Guests were able to examine the custom fabrics close-up, which provided a distilled version of each of the designer’s personal styles.

Designers, Editors and Bloggers enjoy the lively discussion

Designers, Editors and Bloggers enjoy the lively discussion

A slide show, created by Fasano about his 30 years in fabrics and textiles, played to laughs and gasps from the audience, and afterwards he talked about the satisfaction he feels in helping these talented artists bring their visions to life in a medium so integral to the creation of a room’s aesthetic. The designers agreed that although challenging at times, the rewarding experience allowed them to capture their personal style in a new and different way.

Peter Fasano speaks to the audience

Peter Fasano speaks to the audience

Images & Details Event: LCDQ Legends Design Panel2019-05-28T15:22:35-04:00

Images & Details Organizes Design Industry Event at Wakefield

Kips Bay 40th Anniversary Author Steven Stolman, Liz King owner of The Linen Shop, Designers John Eason and Charles Pavarini III

Kips Bay 40th Anniversary Author Steven Stolman, Liz King owner of The Linen Shop, Designers John Eason and Charles Pavarini III

Images and Details recently organized one of our favorite regular events: the Wakefield Design Center To the Trade Only Market Day! Twice yearly, we gather a collection of the top names in the business at the Stamford showroom for the benefit of Connecticut interior designers, and like the best interior design, it’s always a fun and functional experience.

Kyle Hoepner -Editor in Chief -New England Home, Designer Jamie Drake, George Snead – Wakefield Design Center

Kyle Hoepner -Editor in Chief -New England Home, Designer Jamie Drake, George Snead – Wakefield Design Center

The fabulous Jamie Drake kicked off the day, discussing the process behind adapting his interior design aesthetic into product, from inspiration to final project. Those who were there will never forget the slides Jamie showed us of renderings he had completed as a child – he was clearly born to be a designer!

Christine Haney of Farrow & Ball, George Snead of Wakefield Design Center

Christine Haney of Farrow & Ball, George Snead of Wakefield Design Center

Next, top finishes brand Farrow & Ball hosted a conversation with 3rd generation designer Elizabeth Pyne of McMillen Interiors, discussing color and pattern. Popular blogger and designer Erin Gates then did a Q&A with Stacy Kunstel (of New England Home as well as Dunes and Duchess) on Social Media Savvy. (Just a quick aside here to congratulate Erin on her newly-announced pregnancy!)

Stacey Kunstel – Editor, Author/Blogger Erin Gates

Stacey Kunstel – Editor, Author/Blogger Erin Gates

Of course, the current design moment is owned by Kips Bay, so we were thrilled to have Steven Stolman, author of 40 Years of Fabulous: The Kips Bay Decorator Showhouse, there to host a panel with Kips Bay participants John Douglas Eason, Harry Heismann and Charles Pavarini III. These darling designers also did a book signing after their talk; it occurred to Images & Details that a copy of the book having been signed by all of the participating decorators, would make a killer holiday gift!

Tilton Fenwick Designers  Anne Maxwell Foster and Suysel dePedro Cunningham, Kyle Hoepner -Editor in Chief -New England Home

Tilton Fenwick Designers Anne Maxwell Foster and Suysel dePedro Cunningham, Kyle Hoepner -Editor in Chief -New England Home

Wrapping things up, the amazing Anne Maxwell Foster and Suysel dePedro Cunningham of Tilton Fenwick discussed the role networking played in the growth of their business, from conception to their Duralee Designer fabric collection, with Kyle Hopener of New England Home.

George Snead- Wakefield Design Center, Rita Donnerstag of AKDO tile, Alexa Donnerstag  and Designer Jamie Drake

George Snead- Wakefield Design Center, Rita Donnerstag of AKDO tile, Alexa Donnerstag and Designer Jamie Drake

Many, many thanks to Farrow & Ball for sponsoring lunch. We look forward to seeing you in the fall!

Images & Details Organizes Design Industry Event at Wakefield2019-05-28T15:22:35-04:00

Reflections on the 2104 Red and White Ball

For the past five years, Images & Details has conceptualized and overseen the production and press for one of metro New York’s most successful charity events, the RED CROSS Red and White Ball . We take over the Net Jets hangar and in 24 hours reimagine it as a design lover’s Shangri-La. It’s one of our favorite events and this year was the best yet—40 leading designers creating one-of-a-kind tablescapes for 500 guests to enjoy over dinner and dancing. This year’s event was co-chaired by world-renowned designer Mary McDonald of Bravo’s Million Dollar Decorator. That’s Mary looking glam, below center with Giovanna Miller and Mary Young. Nearly $1 million was raised for the Red Cross, a charity we love to support as we know they are always there for us.doublemarynew

Carey Karlan‘s table was transportive. Inspired by the Jardin de Luxembourg, it came complete with cherub statuary by Pennoyer Newman and almost indecently luxurious platinum petaled plates by L’Objet. The best part of this table, though, was Carey’s unabashed celebration of something from nature, the divine yet fleeting peony. She served up a single, extravagant fuchsia bloom at each place, floating in a silver champagne coupe. So simple. So swoony. So superb. So Parisian.

tripleCarey

With charming themes of leaves and hearts and heart-shaped leaves, interior designer Francine Gardner of Interieurs created this glittering table using china, crystal and flatware in various tones of gold and anchored her vision with a custom tablecloth of fabric hand-blocked by legendary fabric designer Peter Fasano.

Peter Fasano’s own table, which he co-created with designer Ondine Karady featured a whimsical Lego red cross “sculpture”, complete with little Lego Red Cross workers, a Lego Red Cross ambulance and helicopter. The very pretty red and white napkins on Peter’s table were made of hand-screened fabric by Elizabeth Hamilton. The overall effect was charming, ebullient and celebratory of an organization that does so much for so many.

Peter-Fasano

Designer Darrin Varden‘s “Ripple Effect” table represented how the good deeds of the Red Cross can spread across a community following a disaster. He centered a gloss-lacquered red cross on a custom tray with red sand raked in concentric circles Zen-garden style, echoed by the circles in the tablecloth. Each guest received a miniature Zen sand garden complete with rake and a heart to place in the center filled with the message “Your heart may seem to be one drop in a sea of humanity, but its intention can be felt throughout the world. Thank you for your generosity.”

Darrin Varden Design

Jeweler extraordinare Simon Teakle, who was also the evening’s auctioneer, had a table that was widely touted as one of the most clever and sophisticated. A silver model of an R.A.F. F.E.2B plane, Hallmarked in London in 1917-18 by Edward Dime, soared above guests, who were invited to “enjoy the parachute gift” – the undisclosed treats were in jewelry boxes suspended from “parachutes” of billowy, white hydrangea blooms. The crowning touch was Mr. Teakle’s take on napkin-folding, in which white napkins were fashioned into classic nurse’s-hats.

Simon Teakle

So many more lovely tables were on display, and we are very grateful to all of the designers and design brands that made this magical evening possible. Everyone seemed to have a wonderful time, including, left to right, below designer Darrin Varden with event co-chairs Liz Boutry and Jennifer Madrid:

smDarrin-Varden,-Liz-Boutry,-Jennifer-Madrid

 

Some photos in this post were generously shared with us by Quintessence.

Reflections on the 2104 Red and White Ball2019-05-28T15:22:35-04:00